Q
How is the after-sales service of the product?
If the goods problem is caused by our side, we will respond within 1-2 business days and process returns within 1 week.
Q
Can I get free samples?
Yes, we are happy to send you free samples. Free samples below 5 pairs are available. You just need to pay for the shipping cost.
Q
Can you do OEM/custom branding?
Yes, OEM is welcome. We can make your own brand and packaging. The MOQ is 1000 pairs.
Q
Are colored contact lenses safe?
Yes, our contact lenses use the sandwich process: the pigment layer is embedded into the two layers of lens material, which ensures that the lenses will not lose colour or fade. The biggest advantage is that the eye does not come into direct contact with the pigmented layer, ensuring safe wear. Materials in contact with the eyes are completely safe HEMA materials. Our production complies with ISO13485 and CE certifications to ensure safety.
Q
Which colored contact lenses are best for brown eyes?
We recommend the HIDROCOR series. However, brown eyes are lighter in colour than black eyes and most lenses work well.
Q
Are clear contact lenses safer than colored prescription contact lenses?
Please rest assured that you are completely safe. The safety of colored prescription contact lenses and clear contact lenses is the same. This is mainly related to the raw materials used in contact lenses, the process of production and the working environment of the factory. Our production fully complies with CE and ISO13485 certifications. Safety is guaranteed, please rest assured.
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